02.11.2024New article on work interruptions

Work interruptions are one of the most ubiquitous stressors in the modern work environment and refer to encounters that interrupt the flow of an individual's work before a chosen task goal is achieved. In two daily diary studies, our paper examines how individuals perceive frequent daily work interruptions on a day-to-day basis. We also examine individuals' negative and positive reactions to frequent interruptions during the day and find that when employees have more resources to deal with work interruptions during the workday, frequent daily work interruptions may elicit less negative and more positive reactions. The practical implications of your paper suggest that work interruptions should be limited to some extent and that employees should be able to control their work environment to at least prevent external interruptions while working on a specific task. However, we also find that work interruptions can have positive effects and therefore should not be avoided at all costs.