Survey Tools

The University of Zurich provides you with the following programs for your surveys:

• LimeSurvey:
• The program is used to create online surveys for general research purposes. The open-source platform is so flexible that it allows surveys of any kind, but is less suitable for evaluation processes.
  All UZH members can log in with their UZH shortname/WebPass and start a survey directly. 
• Unipark (Enterprise Feedback Suite):
  The program is hosted outside of UZH. It is used for general scientific and academic surveys. It offers comprehensive functions for creating online surveys and is particularly suitable for large and complex studies in the field of research.
• EvaSys:
  This program is especially suitable for the evaluation of courses and other standardized feedback processes. It is used for course evaluations or program evaluations.

To obtain access to Unipark or EvaSys, please send a request to support@zi.uzh.ch. When applying for Unipark access, please briefly describe why LimeSurvey is not suitable for your purposes.

All tools offered by UZH are legally compliant. However, researchers must check additional legal requirements when collecting particularly sensitive data (e.g. patient data).

Legal & data protection: Online survey tools

• Unipark is an external survey tool. As it is not hosted at UZH, it involves data processing by third parties. Legal compliance is guaranteed by a contract between UZH and the provider Tivian. This regulates all data protection and responsibility issues in accordance with the specifications of the Legal Department and the Legal and Data Protection Department (RUD).
• LimeSurvey and EvaSys are hosted at UZH and are not subject to any special legal requirements.

LimeSurvey

• All UZH members can log in with their UZH shortname/WebPass and start a survey directly. 
• For joint projects, IT Support must create a user group. To do this, we need the UZH shortnames of the group members and a name for the group. Before you send the data to support@zi.uzh.ch, all members must log in to LimeSurvey once.
• For surveys with a large number of participants, we recommend sending the invitations in tranches of 250 recipients (each one day apart) in order to distribute the user sessions well over time. For very large surveys with thousands of participants, we recommend using Unipark.
• If it is foreseeable that a survey will be conducted simultaneously by more than 50 people, please contact support@zi.uzh.ch in advance.

The previous version 5 has now been discontinued as announced in June 2024.

Please check the available video tutorials, online manuals and user forums for all programs. If these do not help you, please contact the following:

• LimeSurvey : support@zi.uzh.ch or (external)LimeSurvey-Support
• Unipark : For support, please refer to the manufacturer's website.
• EvaSys : support@zi.uzh.ch

Note:
Central IT offers "best effort support" to assist you with the use of LimeSurvey and EvaSys. This means that we will try to solve the problem you describe, but cannot guarantee a specific result or response time.